We provide a broad range of services through our delivery partners and to our clients, including:

• People and Projects
• Implementation
• Deployment
• Application Development
• Strategy
• Integration
• Enterprise Change Management
• Benefits Realisation
• Technology Management
• Project Management
• Consultancy Services
• Interim Business and ICT Executives
• Interim Technical Specialists

Because of the nature of ICT and the extensive range of potential assignments, all methodologies used by Pandis professionals are scalable to suit the assignment at hand and the needs of the client. Thus, when engaging with Pandis the client can be assured that they are not paying for unnecessary overheads.

People and Projects

Pandis takes an approach to Professional Services delivery that ensures our people remain focused on the client’s objectives. This is achieved through our highly scalable, PMBOK and PRINCE 2 compliant Project Management Methodology (Pandis PM) and the significant project delivery experience of our management, including Team and Project Managers, Engagement Managers, Account Managers, and our Senior Management.

Whatever your project, Pandis have skilled professionals that can deliver. When we provide the team we are able to control risk through our stringent execution methodologies. If our client prefers, we are pleased to adopt the client’s delivery processes and methodologies.

Our services can be delivered on small assignments requiring a single consultant to resourcing entire programs, projects, or outsourcing engagements. Some of our past engagements have included services such as:

• Project management
• Applications design, development, and testing
• Technology strategy
• Project/Program Office establishment
• Managed application services
• Infrastructure design and deployment
• Technology management
• Systems integration
• Information management consultancy
• Communications consultancy
• Business process analysis and design
• Implementation, training and maintenance
• Response centre and site care
• Application, technology, and industry specialists

Pandis can deliver these services and more across a wide range of solutions including:

• Collaborative solutions
• Groupware
• Web-enabled applications
• Distributed and networked solutions
• Internet and intranet
• Knowledge management solutions
• Multi-media
• E-business
• Information management
• Data warehousing

Pandis consultants have experience in most industries, some of which include

• Federal, State, Territory, and Local Government Agencies
• Manufacturing
• Banking, Finance and Insurance
• Construction and Engineering
• Hospital, Health and Medical Services
• Food and Beverage
• Transport and Logistics
• Hospitality and Gaming
• Publishing and Media
• Retail
• Recruitment
• Aviation
• Mining
• Energy
• Franchising
• Oil an Gas

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Implementation

Our implementation capacity includes:

• Infrastructure and system roll out
• Support staff, technical, and end user training
• Operational and user documentation and
• Enterprise or process change management.

By applying Pandis's PM (our Project Management methodology), our personnel in collaboration with our partners and client, review the implementation and deliver extensive review reports including suggested future actions.

Where required, Pandis's Support capacity also includes managing our clients' ongoing relationship with hardware, networking, professional services, operating software, and application software vendors, including managing all licensing and maintenance requirements, such as the procurement and implementation of enhancements, moves, changes, and additions.

Pandis can also provide post-implementation support services to all Pandis clients – 24 x 7 x 365.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Deployment

Our deployment capacity includes project planning and execution, comprising but not limited to:

• Procurement and negotiation of vendor supply agreements
• Infrastructure roll out in both local and remote locations
• Support staff, technical, and end user training
• Operational and user documentation and
• Enterprise or process change management.

By applying Pandis's PM (our Project Management methodology), our personnel in collaboration with our partners and client, review the deployment and deliver extensive review reports including suggested future actions.

Where required, Pandis's support capacity also includes managing our clients' ongoing relationship with infrastructure vendors, including managing all licensing and maintenance requirements, such as the procurement and implementation of enhancements, moves, changes, and additions.

Pandis can also provide post-implementation support services to all Pandis clients - 24 hours a day, 7 days a week.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Application Development

Pandis can convert your business requirements and objectives into effectively designed, developed, tested, and implemented applications on most operating systems and hardware platforms. Our methodologies ensure that we never lose sight of your intended business benefits so we are ever mindful of the build or buy (and tailor) alternative.

Our “Best of breed” approach to project resourcing ensures that our professionals are skilled in the client’s available or desired technologies - including those required to create e-business, multimedia, Intranet, Internet, and Extranet solutions.

Pandis’s commitment to ongoing professional development of all personnel, combined with the individual Research and Development challenges of our professionals ensures that we are able to assist “early adopters” with their requirements.

To protect our client’s ICT investments Pandis ensures its professionals have extensive experience in interfacing legacy applications, data conversion, and data transfer. Of course, all application development, testing, and deployment can be achieved on existing infrastructure or Pandis can integrate the deployment of “green fields” infrastructure.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Strategy

Our strategic capacity includes both business and technology, and is most often leveraged by our clients to develop strategies and action plans that ensure intended business benefits are realized through the appropriate application of information and communication technologies and resources.

When required, Pandis professionals work with client management to define the business objectives and develop a portfolio of intended investments, strategies and action plans to achieve the objectives, including ICT resourcing, implementation, deployment, enhancement, and retirement. Our understanding of business and finance ensures that action plans are appropriate to available resources.

Because technology-based strategic assignments have an extensive range including such as a simple comparison of two technologies or products, or an extensive strategic review including business and commercial drivers, the current environment, and opportunities presented by the market, our modular approach is tailored to all strategic assignments to ensure that the methodology is appropriate and does not introduce unnecessary overhead.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Integration

Pandis professionals deliver integrated ICT solutions focused on client business objectives and intended benefits. We have the technical and management skills required to design, develop and implement integrated solutions across the people, process, and technology continuum including:

• All infrastructure domains:

o Processor platforms and associated hardware
o Server Standard Operating Environments (SSOE)
o Workstation Standard Operating Environments (SOE)
o Networking and communications
o Storage solutions and file services
o Directory Services
o Printing Services
o Messaging Services
o Database Services
o Web Services
o Integration Services
o Collaboration Services
o Remote Access and Mobile Services
o Security Services
o End to end management

• Software applications
• Existing systems and solutions
• Enterprise change (people and culture, process, and technology change) and benefits realisation

Naturally, Pandis also delivers post-implementation reviews and training.

Pandis also works in partnership with channel partners and specialist professional services organisations where such skills are required or partnerships are requested by the client.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Enterprise Change Management

Pandis views Enterprise Change Management as comprising a number of major elements. It involves change to the enterprise culture (i.e. to organisational values and behaviours), change to the organisational structure (where roles, responsibilities, work relations and functions require review and change), change to business processes & procedures, and technological change.

The Pandis Project Methodology (Pandis PM) acknowledges that all technology driven change projects impacts more than just systems but include components of both cultural and process change. Therefore the Pandis Project Methodology incorporates a rigorous and integrated approach to change management, which is inextricably linked to project milestones. This methodology includes a comprehensive process for benefits realisation driven by enterprise change management principles.

Pandis professionals have a long and esteemed background in the development and application of change management methodologies, including those embodied in Pandis PM and Pandis BM. As professionals we work with the business to plan and facilitate a smooth and seamless transition from the current state of the enterprise to the desired state and beyond.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Benefits Realisation

Pandis BM, (Pandis’ Benefits Realisation Methodology) documents the expected benefits of the investment portfolio at the time the investment decision is made in terms of:
• Financial benefits or tangible benefits arising from the implementation of both technology and new / improvement business processes; and
• Cultural benefits arising from changes in enterprise value systems and behaviours, and which are often intangible.

Pandis recognises that information systems alone do not deliver benefits but rather the effective and efficient use of well designed business systems by the users will make possible the achievement of identified (agreed) business benefits.

Therefore, Pandis BM covers the time from the identification of anticipated benefits right through to the development and implementation of processes for defining measuring systems and metrics, planning, evaluating, reviewing and monitoring the achievement of the identified business benefits.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Technology Management

Pandis professionals are highly skilled technology managers who are proficient in implementation and operation of ITIL technology management processes for both service delivery and service support.

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Project Management

Pandis professionals include many skilled and sought after Program Managers, Project Directors, Project Managers, Business Analyst/Project Managers, and Team Leaders. Our professionals are skilled in a wide range of client Program and Project Management methodologies, as well as the Pandis methodologies.

Pandis professional services include the establishment of Project Office or Program Office, implementation of Project or Program Management methodologies and tools, and training, mentoring and coaching of Program Managers and Project Managers. Pandis can also make our methodologies, including Pandis PM, and appropriate training available for implementation within clients organisations.

Pandis PM is both PMBOK and PRINCE 2 compliant and:
• Embodies an integrated change management methodology
• Is fully scalable
• Is currently in use by technology consultants to manage client engagements and commercial in-house users alike
• Can be used to manage almost any technology project

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.

Consultancy Services

Pandis are able to provide advice on a wide range of subjects as they are applied to technology and technology management including

• Change Management
• Corporate Strategy
• Customer Relationship Management
• Enterprise Performance Management
• Finance Management
• Human Resources Management
• Service Management
• Supply Chain Management
• Workforce Performance

We would be pleased to respond to any requirements you might have. Please telephone us if you have an urgent requirement.